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Сообщение от Master-OK
Боюсь вкладываться....
Пожалуй можно закинуть минималку, пущай работает.
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рискнуть можете, но проблемки уже начались
админ несколько раз двигал деп рефа на 5ти дневный план, ну и лечил мозК разными байками.
No. Below is a trascript of my chat with them abou t 5 hours ago. I am getting the screenshots for you now. Give me about 15 minutes. In the meantime read the transcript.
Transcript
System 3:35:38 AM
System is getting started. [Sunday, October 28, 2012 3:35:38 AM]
A representative will be connected, please be patient.
James Morison enters the chatroom.
James Morison 3:35:43 AM
Hello Guest, my name is James Morison, how may I help you?
Guest 3:36:29 AM
I have issues with my account and I need you to look into it for me with urgency
James Morison 3:36:59 AM
username?
Guest 3:37:27 AM
Micky
James Morison 3:37:55 AM
okay
what do you notice in the account
??
any error??
Guest 3:39:10 AM
On three different occasions when my plan ends and I want to withdraw you don't send the money to my LR account you just deposit it into my Bacon account as a new deposit
Why is it so?
James Morison 3:41:15 AM
let me forward this to technical department, they should get back to you shortly via email
they will be in the best position to explain this
Guest 3:42:41 AM
How long will this take?
James Morison 3:43:23 AM
from my search on your history, the activate something on your account sometimes back
and they are able to perfect it yesterday
Guest 3:44:08 AM
How perfect did it become?
James Morison 3:44:59 AM
and because their was bonus distribution yesterday which was suppose to go into a particular plan with higher profit.. they re-deposit your money with bonus into the bonus plan
but i will need to talk with them and ask why they did not send former payment before investing for bonus
and i will get back to you personally
Guest 3:46:00 AM
this is not the first time you are telling me that. How long is it going to take for you to get back to me personally?
James Morison 3:46:19 AM
yes
it is not the first time
because we attend to lot of members daily
Guest 3:46:39 AM
How long is it going to take for you to get back to me personally?
James Morison 3:46:51 AM
new member that need information about how the company works
but that does not mean we forget about you
i always hand your issue over to the department incharge
hoping they will do a perfect job
I will have a follow up this time
and ensure they remove anything thing prevent money from coming from your account
so that you can cash out instantly like others
Guest 3:49:02 AM
Well, I need immediate withdrawal of 3000 to my LR account before I can believe what you are saying. Then you can leave the rest in my active deposit
while you group resolves my the problem with my account
James Morison 3:50:19 AM
the will do what they are suppose to do .. i have copy and send the open lines of this chat to them now .. so that they can act immediately
Guest 3:52:36 AM
Well, I have been dealing with you for 15 days on this issue. My colleagues in the forums and monitors are all waiting to see if you resolve this. I have screes shots of how you have been depositing my withdrawal which I am about to show to them. That can hurt your business big time
James Morison 3:53:08 AM
that is not our problem
you can show to anyone you like
we are established business , those who are making money here can tell you that..
anybody can share anything
just remember to share the time you are paid too
no business can run 100% online without issues to resolve
we are online company and we face different issues everyday
and we work hard to resolve them
seeing us here talking to you in the first place tell you that we care and willing to resolve all issues
so wait as we have said.
Guest 3:58:23 AM
How long should I wait. This has repeated itself 3 times and the last time you asked me to withdraw all the money and the deposit again an the problem will be fixed. When I withdrew the money to LR, it never go there. I just stayed in your system and you deposited it again. Why is that so?
James Morison 3:59:40 AM
We ask you to withdraw all money to so that we can resolve issue
but i can not tell you anything now because i will not like to give information that is not perfect
that is why i send message to the department working on the issue
remember you are talking to customer support agent
not the technical staff
Guest 4:00:33 AM
That will be great. It will prove to me that what are saying is true. Can I do that now?
James Morison 4:00:36 AM
and i will give information that given to me only
so that i will be able to tell you something perfect this time
because i don't want members to have issues also
if all work on auto mode, it means i will also do less work
Guest 4:01:44 AM
So how much time should I give you?
James Morison 4:02:12 AM
give me 2 hours, if you don't get my mail then chat with me here
Guest 4:02:37 AM
Ok. I will wait two hours. I just want to trust you for the last time.
James Morison 4:02:37 AM
today is sunday and the department in question will be here 10.am on weekends
Guest 4:04:29 AM
so what resolution are you going to give me?
James Morison 4:04:36 AM
no problem
Guest 4:04:48 AM
So what are you going to tell them to do?
James Morison 4:04:52 AM
i need to be sure what there action was this time
that is all
because they ask me to tell the user to withdraw all fund
and that was what i just ask you to do
so i want to know the action they have taken and why
Guest 4:05:36 AM
Sounds like they are going to give another explanation
Why can't we make it simple? I don't need explanation into why they are keeping my money. I want at least half of my active deposit or all to be withdrawn to LR then I can re-invest. Then they can look for explanations
James Morison 4:07:56 AM
because you are not part of those who make things happen here, it will be difficult for you to tell how things goes
they are in the best position to do what they are employed to do
all i will need to tell them on you behalf is that the member needs his fund and they should do everything possible to send the fund
and i hope that is final.
Guest 4:09:39 AM
That is all I wanted to hear from you. Thanks.
James Morison 4:10:16 AM
okay
thanks and bye for now
Guest 4:11:50 AM
Buy. Funds to LR. Not explanation. I will be expecting your email
Thanks for you patience and professionalism
James Morison 4:12:12 AM
okay
you are welcome
прошу убрать тему в проблемный раздел.