re: ZeekRewards.com - ZeekRewards
Цитата:
Сообщение от gromgor
Zhanna Ivanova, вы деньги на кредитку заказывали? Сейчас кредитки не работают. Я вчера выиграл аукцион,так даже оплатить с кредитки опции нет,а уж выплачивать точно не будут. Ждите, когда заработают кредитки.
И ещё,вы писали вроде,что обращались в техподдержку,но вам внятно не объяснили.... А не могли бы выложить дословно,что они вам ответили.
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На английском языке:
I received a letter
Hi zhanna111,
Congratulations on winning the item, $150 Cash, at Zeekler
Below is the item and seller details for the item that you've just won.
Title: $150 Cash
Winning Bid Price: $1.93 USD
You can also access the information in the "Won Items" section of your Zeekler account after you login to.
Auction ID: 28252 24/04/12
It was written: Win Cash! Funds will be sent to the winner by SolidTrustPay or AlertPay.
But I only had a credit card. I wrote to display for this credit card. Now, what do I do?
you will find the submit ticket
On zeekler. com home page towrads the bottom under contact us
________
I wrote two times, but I did not answer
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you will find the submit ticket
On zeekler. com home page towrads the bottom under contact us
___________
To request a refund you will need to go to the homepage under contact us and submit a ticket requesting refund and explaining the issue
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contact to inquire about all auction items.
because they handle all auction inquiries.
but you won in an auction correct?
i dont think that is possible.
the number to contact our home office?
888-927-9335. we are open between 8am-5pm est.
Home office is at Zeekler? that is correct.
__________
Who can help me in this matter?
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no if you write the ticket out it will have to be in english.
Where it can be seen. What do I do with it then?
once you write it you submit it and then they will respond to it.
when? How long to wait? It's been 5 days? Is this normal?
yes we have a very high ticket volume and we receive thousands a day. we do our best to make sure we get to each and reslove each issue.
I just have to wait?