Достучался в чат,сегодня там Jennifer Bannersbroker Canada
По вопросу о выплатах на карту ответ был такой:

11:47Jennifer Bannersbroker Canada: Yes, we are experiencing technical difficulties at the moment concerning BannersBroker Prepaid MasterCard withdrawals
11:47Jennifer Bannersbroker Canada: I can take your information and have it escalated for you
11:47Jennifer Bannersbroker Canada: IT is aware of the issue and working to solve it as quickly as possible.