В общем, попытался надавить на суппорт через их дурацкий Live Chat. Вот мой разговор:
Moneyplus Support 11:20:40
Hello Sebastyan, Welcome to MoneyPlus, how may I help you?
Hello! I received a letter from your company that all transaction will be through AlertPay?
Moneyplus Support 11:22:05
via WireTransfer, LibertyReserve, PerfectMoney, Webmoney, AlertPay at any time.
Yes, but I just tried to withdraw via Perfect Money and there was an error that it is banned for unverified accounts. Why?
Moneyplus Support 11:23:45
ohh, Could you Please mail to firstname.lastname@example.org
Our techs will cross check and get back to you soon
No, I can't because you don't answer on email@example.com
Moneyplus Support 11:25:05
I can understand your situation right now. I wish I could help you with this. Unfortunately I too do not have access to their support system.
So please mail to support
I sent a letter 4 days ago about early withdrawal of my deposit, and I still haven't received an answer.
Moneyplus Support 11:26:37
I apologize for any inconvenience this may have caused to you..
If I were in your situation I will have to wait for them to respond to that ticket. I would suggest you to post another ticket with high priority to firstname.lastname@example.org
can do at this point of time.
Ok, ok, but I'm very disappointed with this...
Moneyplus Support 11:28:56
ASAP will get response from our end
Pleas be bare with us
Thank you for your patience and understanding
Have a good one
What is ASAp?
Moneyplus Support 11:29:54
As soon as possible
very cool... and very serious language for such a company like yours...
В общем, они ЗАДОЛБАЛИ. Этот лошара в живой чате постоянно ссылается на email@example.com
. Из его слов я понял, что он не имеет доступа к их охранной системе. Тогда какого хрена он вообще там сидит!!!??? Они на моё письмо не отвечают уже 4-ый (!) день!